Milena Head teaching

If I were to distil my approach and aspirations for teaching and learning into three words, they would be: experiential, multidisciplinary and transformative. By experiential, I emphasize allowing students to directly apply business theory to reflect and gain a rich understanding of the implications of business actions and decisions. Learning must be multidisciplinary, since many business decisions cannot or should not be neatly bucketed within the boundaries of any particular business function or department. These decisions can have a profound impact across organizational disciplines and well beyond the boundaries of the organization. The experiential and multidisciplinary focus of my teaching necessarily transforms the way in which students think through problems and make decisions. This transformation is fuelled through deep and meaningful critical reflection. I see how students lack confidence in their ability to make sound decisions or in their ability to voice themselves effectively. As an educator and mentor, I am passionate about transforming these uncertainties and insecurities into positive self-esteem, self-confidence and self-actualization.

Below is a brief overview of the courses I have taught and the Ph.D. students I have supervised.

Courses Taught


  • EMBA T743 Emerging Topics in Digital Transformation: Summer 2017, Summer 2018, Summer 2019, Summer 2020, Summer 2021, Summer 2022
  • MBA D700 Case Analyses and Presentations: Fall 2011, Fall 2012, Fall 2013, Fall 2014, Fall 2015, Fall 2016, Fall 2017, Fall 2018, Fall 2019, Fall 2020, Fall 2021, Fall 2022
  • MBA I604 Creating Customer Value: Fall 2016, Fall 2017, Fall 2018, Fall 2020
  • MBA L611 Foundations: Fall 2021, Fall 2022
  • MBA D701 A.T. Kearney Student Lab: Fall 2012
  • MBA K603 Information Systems Management: Fall 2015, Fall 2014, Fall 2011, Fall 2009, Fall 2008, Fall 2007, Fall 2006, Fall 2005, Winter 2005, Fall 2004, Winter 2004, Fall 2003, Fall 2002
  • MBA K732 Human Computer Interaction: Fall 2003, Fall 2001
  • MBA K728 eBusiness Case Studies: Fall 2001
  • MBA S727 Telecommunication Networks and Their Business Applications: Fall 1999
  • MBA S601 Information Systems in Management: Winter 2002, Fall 2001, Winter 2001, Fall 2000, Winter 2000, Fall 1999, Winter 1999, Fall 1998, Fall 1997
  • Q776 Ph.D. Seminar Course I: Fall 2005, Winter 2003, Fall 2001, Summer 2000
  • Q777 Ph.D. Seminar Course II: Winter 2006, Summer 2003, Winter 2002, Fall 2000


  • Commerce 4QX3 Issues in eBusiness: Winter 2004
  • Commerce 4QX3 Usability in eCommerce: Fall 2001
  • Commerce 4QE3 Telecommunication and Electronic Commerce: Fall 199
  • Commerce 2QB3 Information Systems in Management: Winter 1999, Winter 1998, Winter 1996


Ph.D. Students Supervised

A complete list of undergraduate and masters students that I have supervised (projects or theses) are provided in my CV. Here I highlight the Ph.D. students I have been fortunate to supervise. I find the one-on-one interaction with students both interesting and rewarding. I allow my students to research topics that interest them, while carefully guiding their projects so as they are meaningful and significant in their contributions.

Current Students:

Junyi Yang

  • In progress

Aydin Farrokhi

  • In progress

Fatma Elbabour

  • In progress

Maheeya Mujib

  • In progress

Esraa Abdelhalim

  • In progress

Mariam Munawar

  • In progress

Past Students:

Morteza Mashayekhi Thesis: Developing Social Capital Through Professionally-Oriented Social Network Sites Completed: July 2019

Morteza Mashayekhi


  • Thesis: Developing Social Capital Through Professionally-Oriented Social Network Sites
  • Completed: July 2019

Ken Owen


  • Thesis: Motivation and Demotivation of Hackers in the Selection of a Hacking Task - A Contextual Approach
  • Completed: April 2016

Sepandar Sepehr


  • Thesis: Understanding the Role of Competition in Video Gameplay Satisfaction
  • Completed: November 2014

Sana Mojdeh


  • Thesis: Understanding Knowledge Sharing in Web 2.0 Online Communities: A Socio-Technical Study
  • Completed: July 2014

Nicole Wagner


  • Thesis: The Impact of Age on Website Usability
  • Co-Supervision with Dr. Khaled Hassanein
  • Completed: November 2011

Michael Breward


  • Thesis: Factors Influencing Consumer Attitudes Towards Biometric Identity Authentication Technology Within the Canadian Banking Industry
  • Completed: September 2010

Constantinos Coursaris


  • Thesis: Contextual Mobile Usability: The Impact of Distractions on User Performance, Satisfaction, and Adoption of Mobile Devices for Wireless Data Services
  • Co-supervision with Dr. Khaled Hassanein
  • Completed: April 2006
Tim McLaren


  • Thesis: Information System Capabilities and Emergent Competitive Strategies: A Multiple Case Study Investigation of Supply Chain Management Information Systems
  • Co-supervision with Dr. Yufei Yuan
  • Completed: May 2004
Fang Wang
  • Thesis: Electronic Retailing: An Analysis of Web Impact and Relationship Marketing Opportunities
  • Completed: March 2004